Introduction
This Privacy Policy describes how VYAAS AGRO PRODUCTS PRIVATE LIMITED and its affiliates collect, use, share, protect, or otherwise process your information/personal data through our website http://onoagro.com/. You may browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and the applicable laws of India. If you do not agree, please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us. This includes information such as name, date of birth, address, phone number, email, proof of identity/address, and sensitive data like payment details or biometric information. We may also track your preferences, transactions, and behavior on our Platform or partner sites. You are advised never to share confidential details such as card PINs or banking passwords.
Usage
Your personal data is used to provide requested services, process orders, enhance user experience, resolve disputes, detect fraud, enforce our terms, and for marketing analysis. You may opt out of marketing communications anytime.
Sharing
We may share your data within our group entities, sellers, logistics partners, payment gateways, and other service providers. Data may also be disclosed to government or law enforcement authorities as required by law or in good faith for security or fraud prevention.
Security Precautions
We adopt reasonable security measures to safeguard your data. However, internet transmissions are not entirely secure, and users accept the associated risks. You are responsible for protecting your account credentials.
Data Deletion and Retention
You may delete your account through your profile settings, erasing related information. Deletion may be delayed for pending claims or services. We retain personal data only as long as necessary and may keep anonymized data for analytics.
Your Rights
You have the right to access, update, and correct your personal information. You can also withdraw consent by writing to our Grievance Officer (details below).
Consent
By providing your personal data, you consent to its collection, storage, and processing under this Privacy Policy. You agree to be contacted via SMS, call, email, or messaging platforms for service-related communication. Withdrawal of consent may affect service delivery.
Changes to this Privacy Policy
We may revise this Privacy Policy periodically. Please review this page regularly for updates. Significant changes may be communicated as per legal requirements.
Grievance Officer
Name: Abhishek Kumar
Designation: CA
Address: Ward No. 12, NH 527B, Basauli Bus Stop, Basauli Chowk, Madhubani, Bihar, 847121
Contact: +91 9217162118
Time: Monday – Friday (9:00 AM – 6:00 PM)